Privacy policy

SOLAREC is committed to collecting the personal data received via the website ‘solarec.be’ in a lawful, fair and transparent way, in accordance with current regulations and in particular the General Data Protection Regulation (“GDPR”).

1. Controller

The website’s controller is SOLAREC, whose head offices are located at Rue de Saint-Hubert 75, 6800 Libramont (Belgium), registered under number 0442.442.140.

As a user, you are hereby informed that SOLAREC may make use of processors. In that case, SOLAREC will take care to supervise the contracts binding it to its processors, pursuant to the legal and regulatory provisions.

2. Personal data

2.1. Nature of the personal data

“Personal data” is understood to refer to any personal information (username, password, first name, surname, and email, IP address, etc.) which a user may provide to SOLAREC, the website publisher, when information is requested via the different sections of the website and/or while browsing the website. Such personal data, regardless of their nature, make it possible to directly or indirectly identify users and send them information by electronic means.

2.2. Data collection and use

You may provide personal information to us when you visit our website at https://solarec.be. Within this context, SOLAREC may collect your personal data by the following means:

• When you browse the website at https://solarec.be (i.e. technical information such as IP addresses or logs collected by cookies or similar technologies);
• When you send a request in the “Contacte” section;
• When you apply for a job in the “Career” section;
• When you submit personal information to us in any other manner.

The name-specific and identifying information and personal data collected on https://solarec.be will be used for the following purposes:

• To secure and improve the customer experience on the website (browsing, data security, etc.);
• To respond to a request following contact with you;
• For marketing actions and special offers made to users who have given their consent.
• To manage the recruitment space.

The personal data processing undertaken is legally based, as appropriate, on the fulfilment of the contract, the legitimate interests of SOLAREC, the legal obligations incumbent upon SOLAREC and consent. The user has the right to withdraw his consent at any time when the processing is based on consent.

If the user does not wish to complete the fields marked with an asterisk, he may be unable to access certain services on our website and SOLAREC may be unable to respond to his request.

2.3. Recipients of the personal data

The personal data collected during a user’s browsing session will be sent exclusively to SOLAREC and its data processors, within the context of the performance of services linked to use of the website, such as:

• The web hosting service provider
• The communication agency

They may be transmitted to the following categories of recipients:

• Employees of SOLAREC working in the Marketing Department;
• Employees of SOLAREC working on the Digital and Information Technology Teams;
• Employees of SOLAREC responsible for the recruitment and management of human resources, who will have access to some or all of applicants’ personal data;
• Employees of entities in the Laiterie des Ardennes Group (of which SOLAREC is part) or the processors, who may have access to all or part of the personal data in the context of their function.

SOLAREC ensures that secure, confidential conditions are place for the use of the data.

These data will only be communicated to external parties if this is necessary to satisfy legal or regulatory obligations, or at the request of a government administration or judicial authority.

2.4. Length of data retention

Pursuant to the current legislation, personal data will only be retained for the period of time which is necessary for purposes for which they are collected and processed.

Given that data retention needs may vary depending on the intended purpose, the personal data retention period may likewise vary. The criteria taken into account to determine retention periods include the following in particular:

• The period of time which is strictly necessary to fulfil the intended purpose;
• The customer’s consent to a longer period of retention of their personal data;
• The existence of a legal or contractual obligation to retain the personal data;
• The applicable statutory limitation periods.

3. User’s rights

Users have the right to access, object to, restrict, rectify, require the portability and erasure of their personal data at any time, in accordance with the European legislation on the protection of privacy (General Data Protection Regulation – GDPR).

To exercise these rights, the User may contact SOLAREC via g.breda@solarec.be or at this address: SOLAREC, Gilles Breda, Legal and Administrative Manager, Rue de Saint-Hubert 75, à 6800 Libramont (Belgium).

The Data Protection Authority is responsible for ensuring compliance with the legislation on confidentiality in Belgium. For more information about confidentiality rights or if the user is unable to resolve a problem directly with SOLAREC and wishes to file a complaint, he can contact: The Data Protection Authority, Rue de la Presse 35, 1000 Brussels.

4. Cookies

4.1. What are cookies?

Cookies are data files that are installed on your computer or mobile device. Cookies are designed to facilitate your online experience on your favorite websites, allowing them to “remember” your past actions and preferences. These cookies are stored in your computer.

4.2. Browser settings

You can allow or block cookies on your computer or device by means of your browser’s cookie settings. See below to find out how to enable and disable cookies in the most common web browsers:

Firefox – Chrome – Safari – Microsoft Edge – Internet Explorer

Any personalisation of settings for the purpose of cookie management is likely to alter your Internet browsing and the conditions of your access to certain services which require the use of cookies. If need be, we decline all liability for the consequences of any malfunctioning of our services due to our inability to store or access the cookies necessary for these services to function normally and which you have blocked or deleted.

5. Privacy policy updates

SOLAREC may modify or supplement this policy at any time. Any changes and additions to these rules will come into effect as from their publication on the website.

We therefore recommend that you consult this policy regularly.